“ INSTEAD OF LEAVING THE CONCERNS FOR THE PATIENT AND DOCTOR TO WORK THROUGH , THIS INFORMATION ENABLES MORE PATIENTS TO STAY ON MEDICATION WITHOUT FINANCIAL HARDSHIP ”
costs when it ’ s prescribed . Patient hubs take on the task of figuring this out by handling benefits investigation – before or right after a drug is prescribed . The more advanced patient hubs even offer electronic benefits investigations that can get answers within hours .
Beyond cost , research shows that many doctors , particularly those in speciality fields like oncology , do not have the time to consider non-health-related factors when prescribing medication . Patient hubs often play the intermediary between patients , doctors and manufacturers , by ensuring patients understand how often to take a treatment , setting up travel plans for therapies or infusions , and sharing medical information .
Patient-focused hubs will also develop communication plans for patients based on how they like to receive communications and what type of communication they should receive and when . For example , older patients may expect a phone call before beginning treatment , while millennials will postpone a treatment if a phone call is a requirement .