Interact with your patients .
Transfer to an automated system if needed .
TIPS TO IMPROVE PATIENT SATISFACTION
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Interact with your patients .
Avoiding eye contact , hurrying past patients in halls and ignoring patients simply because you ’ re not on the clock are all cues to indifference that need to be changed . Additional examples are opposing radios playing in two different administrative areas interfering with one another , doctors speaking loudly about personal issues in the hallway and vending machines left out of service indefinitely .
6
Transfer to an automated system if needed .
Reduce wasted time , inefficiency and typos by moving some tasks over to automations . Patient-related forms are one example where you should make this change and patients have continued to have positive experiences with online forms .
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