PACIFIC REACH PROPERTIES & RETIREMENT CONCEPTS
fell , staff would assume the resident was in their room , when in fact they could have been on the first floor . We have now changed that technology to be more locationbased , and this standardisation has also allowed for reduced interference across the line ,” says Gomes . “ I feel that the technology we ’ ve been putting in is having a significant impact on ensuring the residents ’ safety and security .
“ Another thing we ’ ve really standardised was changing out all our cameras . We ’ ve gone to Avigilon Systems , where we ’ re able to put higher resolution cameras in so we can detect falls , monitor residents and have that layer of safety and security that makes everyone more comfortable ,” he continues .
“ We ’ ve been working with a couple of companies so that we can predict with analytics when a person may fall or if someone is prone to falling . We can then say , ‘ okay , well , based on this , we think this person will have a fall when they get out of bed at two in the morning or they ’ ll fall at four o ’ clock in the afternoon because they ’ ve done that seven times this last month .’ Nursing staff can now take a look and they can keep an eye on that person around that time . “ Reporting , analytics and technology keeps evolving and we keep moving with them . I think that resident safety and care will only benefit in the long-term .”
However , with the number of cyberattacks on healthcare companies , Pacific Reach is taking no chances surrounding the protection of resident data , and works with a number of security companies to ensure it remains ahead of the curve .
“ It ’ s always a challenge to make sure the technology keeps apace with what ’ s out there for healthcare , staying at the forefront of things . You don ’ t want to be behind the eight-ball ,” observes Gomes . “ We want to always be in the forefront and be a leader in the field , and a leader of technology rather than a follower . If there ’ s a new technology that definitely makes sense , we definitely evaluate it .”
82 April 2018