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achieve the previously established automation , we had to engage MMIS and our vendors to ensure the efficiencies would be mirrored in another facility .
“ We devised new shipping locations and schedules aligned with our new docks for optimal transport up to the unit . For example , right now a technician will transmit an order and in less than 12 minutes the vendor will have it . They can pick it and then it will show up the next day at that room in fewer than 24 hours .”
With 78mn products delivered annually at UCSF , its supply chain operation is mammoth in scale . Now , as the organization expands , Limbert says
the biggest challenge is sustaining this growth .
“ It ’ s a good problem to have in that the healthcare environment in the Bay Area is very competitive but if we can empower our clinicians to provide better care then we can also grow with them in a way that ’ s meaningful ,” notes Limbert .
“ Allowing our ambassadors and staff to feel ownership over the care that we ’ re providing is vital . If you can illuminate their piece within this dynamic jigsaw , it helps them feel more engaged and proud to provide a crucial piece in the patient care continuum .”
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