needs of the client ,” explains Dolan . “ We ’ ve just conducted our strategic planning session as an organisation and our 2022 vision is ‘ excellence in service delivery ,’” notes Dolan . “ Essentially , this means that our mission is to provide high quality , innovative services for customers with a focus on value for all New Brunswickers .”
Developing supplier relationships To achieve its ambitious aim , Service New Brunswick has worked diligently to sustain its supplier relationships . The group has migrated from the traditional yet restricted request for proposal ( RFP ) process to the more flexible negotiated request for proposal process . Through this system , suppliers may put forward Best and Final Offers ( known as BAFO ) whereby suppliers can bounce ideas back and forth . This provides suppliers the chance to present what could be a forwardthinking proposal to the corporation .
“ We are moving towards another evolution of procurement , whereby it
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