Healthcare Magazine February 2018 | Page 75

“ WHEN YOU HAVE THE DATA , THE STORY TELLS ITSELF ” – Ann Dolan , Executive Director of Strategic Procurement for Service New Brunswick Health Services .

entities to create one larger shared services organization that would provide high quality , safe , and efficient services throughout the province .
This meant that non-health related shared services such as accounts payable , payroll , copying services , procurement , information technology , human resources for internal government , shared services for healthcare , laundry , supply chain , clinical engineering , and the provincial entity that manages customer services centres to the public would be merged . However , despite this transformation , the corporation ’ s meaningful ethos remains to this day .
Over the past three years , Service New Brunswick has seen further changes to how it does business . It implemented a category management methodology , separating the strategic part of procurement from the transactional part . “ The reason for that move was that it allowed us to align ourselves with how the clients are organised . That way , we could have people dedicated to that portfolio , where they could really get to understand the business and
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