Healthcare Magazine September 2020 | Page 151

AudioLink Hands-On : Listening to Music | MED-EL
AudioLink Hands-On : Listening to Music | MED-EL
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As CDO , Hairer has overseen the implementation and utilisation of several technologies . Cloud is one such area , with the organisation relying on a selection of cloud providers . “ We are a worldwide company , so connectivity ’ s always a huge topic for us , not only internally but in terms of connecting to our customers . With the cloud , we now have the option to scale much faster , while also increasing IT security tremendously , all while handling this across different continents . For us , it was the helping hand giving us the possibility to concentrate more on our core competencies and processes .”
As a global company , operational excellence is crucial , an area where automation technology has proved a boon to MED-EL . “ Robotic process automation is heavily used here . New processes are automated every day , allowing us to avoid mistakes from human errors , and so on . Of course , automation is also crucial in the direction of manufacturing – answering the question of how we can develop and produce more of our implants with the same setup of human resources , for example .
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